3.   My Worst experience with Automart ( Frauds )
By: lakshya99 | Apr 10, 2006 04:18 PM

I would like to bring to your notice that I had booked a car FIat sienna from your automart goregoan outlet on 18/03/2006 for Rs155000/- and Mr Amit Giri Was coordinating with me, after the deal as I wanted the colour of the car to be changed to black I notifed to Mr Abhishek Jain about the same.

The delivery date was promised on 28/03/2006 as 30/03/2006 was gudi padva a auspicious day I wanted to take the car to the temple, the harassment metted out to me by Mr AMit Giri started on 28/03/2006, he calls me on this date at night and informs me that -



Below are the points that I am highlighting of the goofups your team did in the the last ten days which caused me a lot of mental trauma and waste of time, financial loss etc - as a reason I was
not able to use the car for my brothers engagement which was on 09/04/2006 as I still have to get the delivery of my car-----

The harassment meted out to me is as follows

1. It will take another ten days for the delivery of the car as it is gone to automart for repairs.

2. He says the date of delvery is not sure and he will call me on sunday that is 02/04/2006

3. On 02/04/2006 Mr Abhishek Jain calls me up and informs me that I will get the car on 05/04/2006, I apply for leave for 05/04/2006 so as to take the delivery of the car that is wasted.

4. The gudi padva day is also wasted as I dont get the car and also dont get my car on that weekend and all my schedule for the weekend with my family gets screwed up

5. On 05/04/2006 I am told that I will get my car on 06/04/3006.

6. On 06/04/2006 Amit informs me that I will get the car on 07/04/2006.

7. I take a leave again on 07/04/2006 and go to get the delivery of the car, I make the full balance payment by 5.30 pm. I have arrived at 3` 0 clock, no one attends me after the payment is made.

8. AT 8 Pm I myself volunter to drive the car and find some technical mistakes In the car so I request Mr Amit to arrange for a driver for me so that If Some problem crops up he can take take care, amit argues that the car does not have any problem.

9. I ask fuel for the car and amit says there is 3 litres of fuel in the car see the lies he still continues to tell. The car stops at the automart gate itself as there is no fuel in the car and I have to rush somebody to get fuel for the car it is 8.30 am, your mechanice albert after request tells me about the car controls and everything amit is not bothered he still asks for two hundred Rupees.

10. When the fuel is put in the car, we start to move to my place at that time I realise that amit has still not given me the papers of the car see the goof up.

11. It is 9 Pm amit says we can take the car without the insurance as no traffic cop will catch us, further he is not taking responsibiliy for the insurance goof up he has done and insists us to take the car by paying 200 rs and also without the insurance paper.

12. After I promise to pay the money he gives me the delivery note I start the car the car stops as there is a technical problem with the car and the driver Accepts this and now you mechanic albert asks us to take the delivery of the car the next daythat is 08/04/2006. See the waste of time they take the full payment ask for 200 Rs for the driver on insurance paper and also no fuel the car is not working than why the hell you asked me to make the payment and take the delivery.

13. The next day I am told to get the car by 3 Pm, I go to our outlet and am told by abhishek that I will get my car after 4 to 5 days as the car has got some major problems.

I would like to ask you people especially firstly the car is delayed by 10 days I am asked to take the delivery after making the payment I make the full payment again I am asked to take the delivery after 5 days so much of waste of time and money.

The Icing on the cake is I ask Mr Abhishek to cancel the car that is the newly painted and paid by me for the black Fiat sienna Mh 02 JA 4604, he informs me that they will deduct the painting charges of rs 8000 for the painting done as this is the compny policy what about the loss of time and money caused to me by MR Abhishek Jain and Mr Amit Giri.

Now I am forced to buy another car form them which I am not Interested at all another Fiat sienna silver colour in a dilipidated condition that is costing me Rs 142000 and that also I am promised the delivery on 13/04/2006 which is 26 days after I make my payment, Firstly I loss Rs 5000 on the car that I got painted which is deducted, Secondly the delivery is delayed again by 4 days,again I have to follow up withem again now to get the refund of Rs 13000 which is the difference moneyFrom Rs 155000 which I paid and Rs- 142000 for the new car the painting charges of Rs 500 is deducted.

Now after neraly One month I am getting a car which I dont like, I am at a loss of Rs 5000, I missed the gudi padva delvery, I miss my weekend , I also miss using the car for my brothers engagement, also the number of lies told by MR AMIT GIRI Just to get money from me.

I also end up paying the interest for this month for the finance of the car which I took from my bank, I made the full payment to your company witout a single minute delay, now still I have to get my car on this date.

I will be helpful to you If you can get my black painted car that is MH 02 JA 4607 today with some compenstion relief for the mental trauma, financial loss and the amount of time wasted by because of some selfish, lazy and greed nature of your employee Mr Amit Giri.

I hope you get me my car that is the black sienna MH 02 JA 4604 back to me as early as possible.

My Number Is 56528685 I work for ICICI Bank.

The cell no is 9322745666.

Hope you provide relief to me as early as possible please do call me If you need any Clarifications.

Best Regards
Shashank J Patil

I hope to take take this case to the consumer cell If my black sienna mh 02 JA 4604 is not delivered to me by two days.